october 2016


GENERAL TERMS

IPA Switzerland sells the offered products appearing on the internet at www.ipa.ch in catalogues and in advertisments to members/private customers (hereinafter referred to as customer) under the listed terms and conditions. These general terms and conditions for all mutual claims out of context and in context of a contract concluded between the customer and IPA Switzerland apply to the version valid at the point in time of the conclusion of a respective contract.

In case individual provisions of these general terms and conditions become invalid, the legal validity of the remaining provisions are not affected.

1. Conclusion of contract

A contract between the customer and IPA Switzerland is entered into with an order of the customer and its acceptance by IPA Switzerland. The custom s order is to be placed verbally, by telephone, in written form by post, fax, via internet or by email. IPA Switzerland accepts the order by transmitting an order confirmation via fax, email, letter post, by internet or by delivery of the ordered items.

2. Refusal of acceptance

If the ordered items are not accepted at the time of delivery, IPA Switzerland reserves the right to block the customer s account for future orders without any further notice, as well as to apply charges for the costs incurred through shipment, processing, refund fees, etc.

3. Terms of payment

All prices on the website as well as prices in catalogues are standard values which may be constantly  adjusted to the market. They are in Swiss Francs. IPA Switzerland charges the delivering fairs of the Swiss Post . The following types of payment are applied: payment in advance, Postfinance, Postcard, credit cards (VISA and Mastercard) or exceptionally payment on invoice.

IPA Switzerland is entitled to demand payment in advance without giving reasons at any time. A default interest of 5% will be charged in case of outstanding invoices. Overdue costs and costs for expenditures will be charged as per costs incurred under current market terms.

We are not subject to VAT (Value Added Tax) accordingly we do not charge or declare any sales tax. All prices are therefore without sales tax.

4. Terms of delivery

Ordered products will be shipped within the countries listed in the webshop. The time of delivery for domestic shipments normally amounts to 14 days, outside of Switzerland from 3 up to 5 weeks. All statements regarding delivery periods are standard values and thus are not binding.

5. Sale or return

Within 10 days after receipt. We will refund the full purchase price, excluding shipping costs, provided that the object of purchase is in a faultless condition and is returned in its original packaging to IPA Switzerland.

6. Warranty

All items are exclusively deliverable only in the given sizes and colours. Eventual colour differences between the illustrations and the article are technical and are not to be considered as an error. Minor irregularities are defined through the kind of material and thus cannot be avoided by IPA Switzerland. These irregularities therefore are not to be considered as deficiencies. Detected defects are to indicated in written form within 10 days after receipt, respectively the article is to be returned with its original packaging within 10 work days to IPA Switzerland; see also point 5. The term of payment starts upon delivery of the product and is valid if the consignment is returned at the latest by the 10th day after delivery. Claims for damages are entirely out of the question.

7. Reservation of proprietary rights

The delivered items remain property of IPA Switzerland pending payment in full.

8. Privacy policy (protection of data)

All collected information is exclusively used to provide a better support for our customers. IPA Switzerland respects your privacy and your private data will be treated with the utmost care in accordance with the data protection act.

9. Place of fulfilment

Place of fulfilment for any item from the contract is Bellinzona, Canton Ticino (Switzerland)

10. Terms and condition - version

IPA Switzerland has the right to adjust the general terms and conditions at any time without any advance notice. Please check over this site at regular intervals for any possible alterations.

11. Legal domicile and applicable law

All disputes arising from the business relationship between IPA Switzerland and the customer will be exclusively judged by the court of law in Ticino (Switzerland). Swiss law is applicable exclusively.

Version, october 2016


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